Philly HopeLine

The School District of Philadelphia has new partnership to support students - the Philly HopeLine. Service will begin Monday, May 11. 

Highlights of this service include:

  • Philly HopeLine will offer counseling services for students, parents and guardians by phone at 1-833-PHL-HOPE (1-833-745-4673) and by text at the same number.

  • The service will allow students and families to speak with clinicians by video and by phone. If students and families call outside the window of operation, they will have the option of leaving a message and will be provided with a crisis phone number in case of an emergency. All messages will be returned the next day.

Beginning Monday, May 11, clinicians will be available via Philly HopeLine Mondays through Fridays from 12 p.m. to 9 p.m., and holidays, Saturdays and Sundays from 12 p.m. to 4 p.m.

Jeannine Cook